E-Governance in Education: A Case Study on Implementing Paperless Scholarship Disbursement for PMSSS

Abstract

E-governance in education enhances administrative efficiency, transparency, and accountability. The purpose of the paper is a digital framework of the Prime Minister's Special Scholarship Scheme that would shift scholarship disbursement from paper-based to a paperless paradigm. The proposed system digitizes each process, from submitting applications to handing over funds. This research is about system design, integration, and impact and discusses globally best practices with case studies specifically from India. Its main highlights include Aadhaar-based authentications, automated workflows, real-time notifications, secure operation, transparency, and user-friendly environment. It highly decreases processing time along with raising the user's satisfaction rate while achieving the same goals for environmental sustainability. The solutions given are its integration with the legacy system; stakeholder training and policy, which also surmount resistance to the change. The results show that the model provides a solid foundation for scholarship administration to be strengthened and, by extension, other welfare programs administered by government.